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When apps are gamified, workers rarely win
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When apps are gamified, workers rarely win

On a Thursday afternoon, just after the lunchtime rush, a pack of motorcycles pulled into a narrow alleyway in a Metro Manila city. Their riders parked their bikes in front of a makeshift rest area. The space resembled a typical “tambayan.” Equipped with a wall fan, and a water and a charging station, it was...

Grab fares surge under opaque algorithm
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Grab fares surge under opaque algorithm

Rica Torres, 37, used to take a Grab car almost every day to take her six-year-old son to and from school. The app-based service was more convenient than riding a jeepney, a tricycle, and crossing an overpass.  “I don’t want my son to go through all those because it saps his energy or sours his...